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City of Sevierville

The purpose of this page is to provide important City information to our residents and visitors regarding the COVID-19 pandemic. The status of City facilities and services will be updated as changes take place. You will also find helpful information about local healthcare resources as well as links to the CDC and State health department websites.

Updates from the TN Department of Health

Information from the Tennessee Department Health about the ongoing novel coronavirus outbreak.

Centers for Disease Control & Prevention

Centers for Disease Control and Prevention

Important information from the Centers for Disease Control and Prevention.

TN Department of Health

Tennessee Department of Health

Information from the Tenenssee Department of Health.

Sevier County Health Department

Sevier County Health Department

Sevier County Health Department website.

Mountain Tough

Mountain Tough

Mountain Tough for Sevier County assistance.

COVID-19 Information

  • City Facility Closures
  • How To Prepare
  • If You Are Sick
  • More Information on COVID-19

Keep up with the most current list of  Current City Facility Closures - updated 05-18-20.

City of Sevierville Offers Payment Options and Online Services

Important information from the CDC on what you can do to prepare your family in case COVID-19 spreads in our community. CDC - How to Prepare

CDC guidelines on what to do if you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19 including steps you should take steps to help prevent the disease from spreading to people in your home and community. CDC - If You Are Sick

Current Status of City Facilities and Services

(updated 05-18-20)

The City of Sevierville will keep residents informed of any changes to City services and facility schedules in light of the COVID-19 pandemic. The following City services have been discontinued or are being provided at a reduced level indefinitely:
 
Fire Department response to medical calls will be limited to within the City limits;
Recycling containers will not be available;
Roll-off containers will not be emptied or delivered.
Litter Pickup will be performed on a limited basis.
Brush and bulk waste collection will continue but citizens should expect a longer than usual wait. Residents/businesses are strongly encouraged to refrain from placing junk/bulk waste at curbside until the Sunday prior to scheduled collection.
 
The following facilities/programs are closed/discountinued indefinitely. For the safety or our residents, visitors and employees, these facilities, areas and programs have been closed/discontinued based upon current CDC guidelines and State requirements/guidelines in an attempt to slow the COVID-19 outbreak and will be reopened/restarted when safe for users and staff based upon CDC and State requirements and guidelines.
Spring Youth Baseball/Softball (SMYBA) (season postponed until August 2020;
 
City parks and greenways are open with the following restrictions: general park and greenway hours are  6 a.m.-11p.m.; all playgrounds, basketball courts, baseball/softball fields, soccer fields, and swimming pools remain closed; walking trails and tennis courts are open, social distancing of at least six feet will be enforced; picnic shelters will be open, but groups must be less than ten persons; the PetSafe Dog Park is open 8 a.m.-8 p.m., but each area (small dog and large dog) will be limited to less than ten persons and each person is limited to 45 minutes per visit; and Cemetery Park will be limited to less than ten people.
 
The Sevierville Community Center gymnasium, swimming pool, locker rooms, and racquetball courts remain closed and all children’s programs are suspended indefinitely. Other areas of the Community Center are open with the following restrictions: the Fitness Center will be open 6 a.m.-6 p.m. Monday-Friday. Some classes will also be available. To enhance social distancing, fitness equipment has been relocated, classes will be held in the gymnasium, and limits are in place on the number of users and participants. Additional requirements include: in order to comply with State guidance, reservations are required to use the Fitness Center and attend classes. Reservations may be made beginning May 11 online at https://recreation.seviervilletn.org/CourseActivities or by phone at 865-453-5441. Non-members can pay fees online or upon arrival. (All current memberships have been extended for two months at no charge.) When making a reservation, persons will be asked several questions regarding COVID-19 symptoms; visitors will be limited to one hour or one class per visit; visitors will be required to pass through a body temperature sensor upon arrival. Those with a body temperature of above 100.4 will not be permitted entry; visitors will be required to sanitize their hands upon arrival and departure; social distancing measures will be in place and maintained; and only persons 18 years old or older will be permitted in the Fitness Center and classes. The Bowling Center will be open 11 a.m.-6 p.m. Monday-Friday. Requirements include: reservations are encouraged and can be made by calling 865-868-1874 beginning May 11; persons under 16-years old must be accompanied by an adult; bowlers will be limited to one hour per visit; only five lanes will be open to comply with social distancing guidelines; all bowlers must provide and wear a cloth mask; bowling ball selection will be limited; and bowlers are encouraged to bring a personal bowling ball if available.
 
 
The Sevierville Civic Center is closd.
We will continue to provide updates on the status of City facilities and services as needed. Please visit the City CLOVID-19 webpage at http://www.seviervilletn.org/index.php/covid-19-information.html for important up to date information. The City maintains multiple Facebook pages and a Twitter page, which are listed at www.seviervilletn.org. Residents can also call City Hall for assistance at 865-453-5504. Phone numbers for all City departments are available on the City website.

Contact Us

Bob Stahlke, Public Information Officer

300 Gary Wade Blvd.
Sevierville, TN 37864-5500
Phone: 865.453.5506

If you are experiencing mild symptoms, follow CDC guildelines or consult with your Primary Care Physician.

For medical emergencies, please call 911.

Urgent Care Facilities

AFC Urgent Care Sevierville TN
Address: 713 Winfield Dunn Pkwy #9, Sevierville, TN 37876
Phone: (865) 429-9110

TN Premier Care
Address: 3609 Outdoor Sportsman Pl #7, Kodak, TN 37764
Phone: (865) 281-5922

University After Hours Clinic
Address: 1130 Middle Creek Rd #270, Sevierville, TN 37862
Phone: (865) 365-3074

Well-Key Urgent Care Sevierville
Address: 1787 Veterans Blvd, Sevierville, TN 37862
Phone: (865) 428-2773

Hospital

LeConte Medical Center
Address: 742 Middle Creek Rd, Sevierville, TN 37862
Phone: (865) 446-7000