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Hospitality Tax Information

You are required to file any prior and current tax period filings on the CSS system found at https://step.seviervilletn.org. If you have trouble registering please email us at This email address is being protected from spambots. You need JavaScript enabled to view it., call 865-453-5504, or check out our FAQ on how to setup an account in the new CSS system.

Hospitality tax includes 2% restaurant and amusement taxes and 3% lodging tax.

To set up your account, please use the following links:

Once your Certificate of Zoning Compliance has been issued:

If you are outside the city limits, determine your location and contact your jurisdiction at:

  • Sevier County: 865-453-5502
  • Pigeon Forge: 865-453-9061
  • Gatlinburg: 865-436-1400

Note: Please remember to attach the proper tax exempt documentation when mailing your form and payment if you are using the tax exempt option when filing your return.