The Water department is responsible for all water and sewer services within the City and also some areas outside the City. The department operates a state of the art water treatment facility (12 million gallons per day treatment capacity) and sewage treatment facility (4 million gallons per day treatment capacity), ensuring that each meets stringent State of Tennessee and U.S federal standards and guidelines. The department handles maintenance of water and sewer infrastructure as well as customer services.
The City of Sevierville Board of Mayor and Aldermen approved a sewer back-up policy at the February 7, 2022 BMA meeting. The policy establishes procedures and responsibilities in the event that a sewer back-up into a residence or business occurs.
Keith Malone, Director
Kelsey Scheppmann, 865.868.1524
Sewer Tap Inspections
Kevin Watts, 865.770.9103
Water Billing, 865.453.5504
Barbara Mattern, 865.868.1527
For Leaks, Line Breaks, or Emergencies
Please Call 865-453-5522
Please email firstname.lastname@example.org
with questions or to request additional information.
2295 Mccroskey Island Road
Sevierville, TN 37876
Phone: (865) 453-5522
For emergency service please call 865.453.5522.