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Water and Sewer Address Change

Please complete this form to have your Address Changed on your Water and Sewer account:

Address Change Form

Sign up for Water Service

Please fill out this form below to apply for Water Service at your location:

Application for Water Service

Disconnect Water

Please click the following link and complete the Water Disconnect request form

Water Disconnection Request Form



Water Bill Payment

For your convenience, we offer the following methods of paying your water bill:

  • Mail to PO Box 5500, Sevierville, TN 37864-5500
  • Night Depository-located in the median between City Hall and the Sevierville Police Department
  • In-person at City Hall 120 Gary Wade Blvd
  • In-person at local banks
  • By phone with a credit card, 866.929.2101
  • Pay Online

Project Round Up

Project Round-Up is a convenient opportunity available to City of Sevierville Water customers that will help support our local United Way of Sevier County. Our customers can participate by voluntarily choosing to "Round-Up" their monthly water bill to the next whole dollar when paying their bill. All donated funds will be directly dedicated to the United Way of Sevier County.Individual contributions never amount to more than $0.99 each month so the total never exceeds $12.00 per year. Take this opportunity for your small change to make a big difference in our community as we "Unite with United Way."To participate, please fill out the form below. For additional information, please call (865) 453-5504 or come by Sevierville City Hall.

Read more: Project Round Up

Contact Us

City Hall
120 Gary Wade Blvd.
Sevierville, TN 37862
Phone: 865.453.5504

Water Bill Mailing Address:
PO Box 5500
Sevierville, TN 37864-5500

Pay Now

If your water account is in a past due status,
please read this important information.

Pay your Water Bill now here