City of Sevierville - Logo

City of Sevierville

The purpose of this page is to provide important City information to our residents and visitors regarding the COVID-19 pandemic. The status of City facilities and services will be updated as changes take place. You will also find helpful information about local healthcare resources as well as links to the CDC and State health department websites.

Updates from the TN Department of Health

Information from the Tennessee Department Health about the ongoing novel coronavirus outbreak.

Centers for Disease Control & Prevention

Centers for Disease Control and Prevention

Important information from the Centers for Disease Control and Prevention.

TN Department of Health

Tennessee Department of Health

Information from the Tenenssee Department of Health.

Sevier County Health Department

Sevier County Health Department

Sevier County Health Department website.

Mountain Tough

Mountain Tough

Mountain Tough for Sevier County assistance.

COVID-19 Information

  • Current Status
  • How To Prepare
  • If You Are Sick
  • More Information on COVID-19

(Updated 05-18-21.)

All City facilities are open. The City of Sevierville has discontinued facial covering requirements for entry into government facilities effective May 18, 2021.

The facial covering requirement to enter City facilities has been in place to help mitigate the spread of the COVID-19 virus during the pandemic. Considering recent CDC and White House guidelines, along with a significant reduction in COVID-19 cases and the widespread availability of vaccines, the city is discontinuing the requirement.In accordance with CDC guidelines, the City encourages the wearing of facial coverings indoors by unvaccinated persons and others who may feel safer doing so.

Some safety measures may be in place when participating in activities at the Community Center, including advance reservation requirements and reduced capacities in many programs. Visit seviervilletn.org and choose the Parks and Recreation page/Facilities tab to get more information.

We will continue to provide updates on the status of City facilities and services as needed. Please visit the City COVID-19 webpage at http://www.seviervilletn.org/index.php/covid-19-information.html for important up to date information. The City maintains multiple Facebook pages and a Twitter page, which are listed at www.seviervilletn.org. Residents can also call City Hall for assistance at 865-453-5504. Phone numbers for all City departments are available on the City website.

 

Important information from the CDC on what you can do to prepare your family in case COVID-19 spreads in our community. CDC - How to Prepare

CDC guidelines on what to do if you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19 including steps you should take steps to help prevent the disease from spreading to people in your home and community. CDC - If You Are Sick

Vaccine Registration, Testing Information, Quarantine Guidelines

The Sevier County EMA/Government has released a new a website to assist individuals with scheduling vaccine appointments, testing information, quarantine guidelines, and frequently asked questions. You can access this website by going to www.seviercountycovidhelp.com.

Sevier County Officials Require Face Coverings in Public

Updated 09-03-20.

Sevier County Mayor Larry Waters extended the face coverings order through 09-30-20 by issuing Executive Order 34. Visit seviercountytn.gov to view the executive order.

Please note: the following information was provided by Sevier County Government.

SEVIERVILLE, Tennessee (July 7, 2020)—To help mitigate the spread of Covid-19 and to keep local businesses operating, all Sevier County (Tennessee) residents, employees, and visitors are required to wear face coverings in public beginning at 12:01 a.m. on Friday, July 10, per Sevier County Mayor Larry Water’s Executive Order 23. The order is set to expire on August 3.

Tennessee Governor Bill Lee issued Executive Order 54 on July 3, 2020, permitting certain county mayors, including Sevier County’s, to issue local face covering requirements. Mayor Waters issued Executive Order 23 after consultation with government leaders across the county, including Sevierville Mayor Robbie Fox, Pigeon Forge Mayor David Wear, Gatlinburg Mayor Mike Werner, Pittman Center Mayor Jerry Huskey, county commissioners, city managers of each city, emergency and law enforcement officials, tourism and economic officials, and state and regional health officials.

“After discussion with local, regional, and state officials and leaders, we have determined that ordering a face covering mandate is in the best interest of Sevier County,” Waters said. “We are doing this for the health and safety of our residents, employees, and visitors. We are also doing it to prevent another interruption or shutdown of business and for our schools to be able to open this fall.”

“We understand that this measure may be an inconvenience, but it is necessary as we continue to seek a balance between a healthy community and commerce. Requiring the wearing of face coverings helps mitigate the possibility of the state placing further restrictions or closures on our local businesses.”

The county-wide executive order requests businesses to post signage at public entrances informing patrons of the face covering requirement.

Per Executive Order 23, the Tennessee Department of Health is required to monitor the Covid-19 outbreak in Sevier County and provide detailed weekly updates to Mayor Waters. If the county mayor, along with the mayors and officials from the respective cities within Sevier County, deem the order ineffective in slowing the spread of COVID-19 as demonstrated by data provided by the Tennessee Department of Health, this order can be rescinded earlier than August 3.

The order lists 13 instances in which the face covering order does not apply, which are listed below.
• Within one’s residence or motor vehicles (unless transporting others for hire, carpooling, etc.), hotel and motel rooms while rented to and solely occupied by guests registered to the room, overnight rentals while rented to and solely occupied by guests registered to the rental;
• By a child twelve (12) years of age or younger;
• By someone who has trouble breathing due to an underlying health condition or another bona fide medical or health-related reason for not wearing a face covering;
• By someone who is incapacitated or otherwise unable to remove the cloth face covering without assistance;
• By someone with conditions or disabilities that prevent them from wearing a face covering;
• While actively eating or drinking;
• While outdoors. Persons outdoors are encouraged to follow Tennessee Pledge and maintain social distancing;
• While participating in indoor athletic events or indoor exercising, as permitted by the Tennessee Pledge and orders from the Governor, while maintaining proper social distancing where possible;
• While working at location of employment under conditions where appropriate social distancing or protection from others (others is defined as outside of the person’s household) is substantially maintained;
• In situations in which wearing a face covering poses a safety or security risk;
• While in a house of worship unless required by that house of worship, but wearing a face covering in such locations is strongly encouraged (for more information on worship, we encourage churches to follow the Tennessee Pledge);
• The Sevier County School System is exempt from this order as it will formulate its own reopening guidelines.
• Private businesses may implement stricter guidelines (for example, requiring face coverings outdoors on private property, etc.).

The order intends to increase the wearing of face coverings to protect the health of residents, visitors, and employees and to ensure the state does not take further measures to disrupt local businesses and the economy. The County Mayor requests first-time offenders of this order be given a warning and educated on the purpose of such order.

Contact Us

Bob Stahlke, Public Information Officer

300 Gary Wade Blvd.
Sevierville, TN 37864-5500
Phone: 865.453.5506

If you are experiencing mild symptoms, follow CDC guildelines or consult with your Primary Care Physician.

For medical emergencies, please call 911.

Urgent Care Facilities

AFC Urgent Care Sevierville TN
Address: 713 Winfield Dunn Pkwy #9, Sevierville, TN 37876
Phone: (865) 429-9110

Children's Hospital Urgent Care
502 Winfield Dunn Pkwy Sevierville, TN 37876
Located inside East Tennessee Children's Hospital Sevier Outpatient Center 
Phone: 865.280.6525

TN Premier Care
Address: 3609 Outdoor Sportsman Pl #7, Kodak, TN 37764
Phone: (865) 281-5922

University After Hours Clinic
Address: 1130 Middle Creek Rd #270, Sevierville, TN 37862
Phone: (865) 365-3074

Well-Key Urgent Care Sevierville
Address: 1787 Veterans Blvd, Sevierville, TN 37862
Phone: (865) 428-2773

Hospital

LeConte Medical Center
Address: 742 Middle Creek Rd, Sevierville, TN 37862
Phone: (865) 446-7000